[發現]Amazon其他店家的評價

前陣子在Amazon上的其他店家買了隻手錶，但沒有準時寄來，從下訂單到寄出拖很久，昨天心血來潮，在check其它東西到底寄了沒的同時，上去給了評價2 out of 5(因為不準時)，沒想到當天馬上就有Customer Satisfaction Specialist寫了封長信來說，他發現我不滿意還去查了原因，錯的確在他們，物品backorder所以拖了好多天才寄出，還說要refund $5，如果不滿意還可以跟他們協調，我想說好麻煩就說好吧，他們最終的目的就是要我移除負評，所以評價也是可以操作的！
我現在比較好奇，跟他們協調不知道會怎樣耶...但是我最近好累都睡不飽，還是算了。
擷取信件：...We would like to offer you a complimentary $5.00 refund as a gesture of our goodwill. If you feel that this is an acceptable resolution, please confirm and we will have your Amazon account credited promptly. If this offer does not resolve the issue to your satisfaction, please feel free to suggest an alternative for us to consider. We want you to be pleased...